Totally a scam. And an expensive scam at that! Their online ad said it'd be $24 just to come out, so I asked how much it would be to actually break into my car to get my key out. They said they won't know, because every car is different , even though I told them the type and year of my car. Well they also advertised 15 minutes or less. An hour and a half later, he shows up in a black hoodie looking like a criminal breaking into my car, very professional. He uses a pump to open my door, and a hook thing to jimmy my lock open. Wow, really? And how much did I pay for all of this? $150. He said either my insurance company would reimburse me (which I said, "I doubt it, since I have liability with a shady company.") or A-1 Locksmiths would reimburse my themselves. I called my insurance company, and they said I was not covered for locking my key in my car. So I called A-1 Locksmiths and told them what happened and the lady tried to negotiate with me how much of the $150 I got back. Really? There isn't a set amount? Finally, after talking for a little while, she said if I could find a cheaper company, she would match it. Well, I have finally found a company who will do it for $30, and I keep trying to call A-1 Locksmiths so I can tell the lady I have found a better competitor, and have received her voicemail for the past two days, morning and night. Needless to say, they're a scam. After talking to friends about what happened, all of them seemed to already know how terrible of a company A-1 Locksmiths is and how they rip everyone off. After hearing tons of horror stories about this company, paying $150 for some young teenage dude to wiggle my car door open with no effort whatsoever, and waiting an hour and a half for it all, then being lied to and ignored by customer service, I think it is apparant that I would not recommend this company whatsoever. How do you spell scam? A - 1 - L - O - C - K - S... I think you get the picture.

The first deception was that the customer service never mentioned the labor cost. The service fee quoted was $65. Which in my mind, the labor was included on it.
The second deception, the technician that came to our house was lowering the service fee of $65.00 to $37.50, including labor. The technician agreed with us that the customer service did not gave the correct information, furthermore, he regretted not having given us the right quote before we accepted the work. He suggested that I should contact the company. Following his advice, after leaving several messages, I was able to speak with Rebecca which did not credit us for the $65 charge, not quoted by the technician. The customer service and the technician both played the game of not providing full disclosure of the fees to be charged. Lesson learned: never use A-1 Locksmith-Dallas again, ask, and ask for full quote in writing before accepting any work.

I was recently looking for a good security system for my new home and went to see these guys because i saw an add on the internet for them. They were very friendly and provided me with excellent information! I can't believe how much information and systems they have very useful and a lot cheaper than what I saw around the mall.

went in to the shop to get my transponder key reprgrammed and they did an excellent job. very good and fast work. loved their employees good socialable ppl

I recently went to A-1 Locksmith to get my transponder key reprogrammed. They had really great service there, everyone was nice and gave me a lot of good info on those kinds of keys. Wish i would've gone to their site tho because they give on site programming.