the food is always great,i know what goes into every piece of meat thats comes out of that kitchen,lots of hard work and attention goes into there meats and it's done by the owner.

A co-worker took me here for lunch and the food (all of it) was so delicious. Also I went to the restroom to wash my hands and I was able to see where the food was being prepared and the area was clean which spoke even more volume about the establishment. Thank you 'Baby Back Shack'!!

The Baby Back Shak BBQ was moderately good and customer service was poor. The counter/cashier staff attitude was terrible with no people skills, there was no courtesy or cordialness shown and the food is served in to go boxes that were virtually thrown to you when your order number was called. You could tell BBQ and the string beans specialty had been sitting under a heat lamp for sometime. The establishment was fairly clean and poorly lighted. The order wait line around lunch time was pretty long, I guest that's the reason the tables were not cleaned for the next individuals to be seated. I wouldn't dine in but takeout is probably alright. The BBQ is a good value.‎

As one who has had BBQ at ALL the best spots in the US, Baby Back shak has it going on.It is clean and has a very cool vibe.The first thing I noticed is numerous Dallas Police officers stopping in for lunch. That always is a good sign. Cops always know where the great places to eat are. I ordered a full slab and two sides of corn and slaw. I went two times in the week we stayed in Dallas. Both times my ribs were very flavorful and tender but NOT fall off the bone quality cue. They were some what chewy. I will overlook that because my wife ordered the same thing and her ribs were amazing. The two negatives were the chewiness of my ribs and the plating. Don't ever serve white bread, onions and jalepenos under my ribs. Major downer. But the flavor and meatiness of the ribs made up for it. Great Memphis style ribs. BBQ sauce was average but the truth was the ribs didn;t need any sauce. They could stand alone. All in all, if your in town, skip the tourist traps and give it a try. ...

Yep, still having problems. Their percentile rating is steadily going down on filling to-go orders. You know, after a while, no matter how good the food is, return trips to get the order corrected will overcome the quality. We are about to that point..‎