Terrible experience. Would give negative stars if I could.

They seriously low-balled their estimate, then upped the price at the last minute AFTER loading all my stuff in the truck. This was also after they showed up 6 hours later than scheduled, which meant that customer service was unavailable by phone to complain. They repeatedly told me by phone that any additional charges would be based on if the WEIGHT of my move went over the quoted amount and that this would be determined by comparison of DOT weigh-station documents for the moving truck empty vs. full. I was later told that additional charges would be based on volume, and since loaded stuff measured more than they anticipated, I owed and additional $700 -- that's a 24% last-minute up-charge!!! Oh, and they demand that move-day extra charges be paid by cash or money order, so you have NO recourse (can't do charge back or stop check).

When I was FINALLY called back after two weeks of leaving messages, the person who called me back said he was the owner, though the name he gave is NOT the name listed with the Better Business Bureau as the company owner. In any case, this person was EXTRAORDINARILY rude. He would ask me a question, I would answer, and a few words into my answer he would interrupt me. He talked over me on several occasions, he yelled at me repeatedly, and even used profanity when I would not give in to his brow-beating.

Ironically, when he was using the profanity, it was to call me a f-ing liar, which is exactly what he was. He insisted that I was given a revised estimate PRIOR to my things being loaded on the truck, which I was not, but later said that they base the additional charges on where the loaded stuff comes to in the truck because there are lines inside that indicate the actual volume. Can't have it both ways!! Can't say that they based the charges on how it loaded while also saying that they told me about those charges before the stuff was loaded. Yet, this is exactly the circular non-logic that this supposed "owner of the compan

My move was a success. The truck arrived just as discussed. Best Movers price was fair, not the lowest by any means, but fair. What sold me on them was what I discovered on my own. When I compared the information I found to the other lower bids, I was convinced to go with them. Good choice I must say. Movers knew what there were doing. Customer service was spot on. No issues to report. I and my family give our recommendation to all who are reading this.

I had a local move with Best Movers of America of Dallas . The crew arrived on time, worked straight thru and I had no issues. I setup the appt just a week before my move and from start to finish, it was a good experience. And while they weren't the cheapest, you get what you pay for - and I'm very pleased. And there was no problem with them taking my credit card for payment.

I was very pleased with my Best Movers of America of Dallas experience. The prices were reasonable-- there did not turn out to be any hidden fees. There were also no logistical hassles. My move went smoothly and swiftly. Nothing was broken or damaged in the process. The two movers were friendly and good communicators. They showed up on time and got the job done in a reasonable amount of time. This was such a relief-- I'm so glad I went with a moving company instead of doing it myself.