Terrible courier and even more terrible customer serivce. Roughly late with deliveries 90% of the time, especially in the Dallas local area. I would strongly recommend finding a different courier. One example is that I was told by a man that the driver who was delivering my package was ten minutes away when it was already ten minutes late. It took the driver an addition 30 minutes deliver my package and was not 10 minutes away. When I questioned the driver as to why he was late he said that he had just received the delivery order 1 hour before it was to be delivered. I had called four hours prior and Business Delivery Systems had promised me that it would get to its destination before the 4 hour mark (what they call an economy delivery). Even though my package was delivered it was still 30 minutes late even after the fact that they had the order in their system for more than 4 hours. Poor courier and I will not use this company again.
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