Empire Suzuki Stinks!
My experience at this business was the worst I have ever had. The following is a letter I wrtote to the dealership:
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My experience at your business was the worst I have ever had. The promise you , Crystal and Priscilla made, about it being haggle free was a farce. I sat at the dealership for 2.5 hours before they ever showed me a car. Priscilla told me you were no longer with the company. When I got there a man who said he was the general manager took my info again, said Priscilla would be right with me, I never saw her, then said I was only qualified for 1/2 of what you said. From there I was bounced around five different associates, told to hurry up and test drive a car I didn't want, my husband was told his credit was being ran to help us get into another car, that was never done, your sales associates all went home, and by the time I drove around the block for my one and only test drive, a sixth associate had changed the entire finance deal and wanted a 500.00 deposit with the payment increasing, and then locked me out and went home, while I stood out in the cold waiting for my friend to pick me up. This was the friend who drove with me all the way from Desoto to your dealership, that you promised I would not be inconvenienced in