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Fort Worth Yellow Pages > Natural Stone > Fort Worth Grass And Stone

Fort Worth Grass And Stone

10379 North Fwy, Fort Worth, TX 76177 map
Fort Worth Grass And Stone Mojo 3/ 5
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Reviews (14)
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Customer Ratings
5 Star:
(8)
4 Star:
(1)
3 Star:
(1)
2 Star:
(0)
1 Star:
(4)
First To Vote
Citysearch User
Level 1
Monday, August 12, 2013
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Purchase of St. Augustine: Hapy Camper in Denton
I researched my sod needs; am an accomplished gardener, but always ready to learn something new. Needed a couple pallets of St. Augustine. After searching around online for suppliers, I purchased a pallet from a large chain. It was fine; service ok; quality ok. When I needed more, I found the price had changed...so I went in to FW Grass and Stone. The staff was friendly; asked what I needed, gave me brochures, and discussed types of grass and its optimum requirements. The mgr./owner, Jeff, came in during this chat, and suggested some things. He wasn't suave, he was down to earth. I listened., and gave my opinion of what I felt I needed. He provided more info; matter of fact; direct; but totally good humor. I asked him... " Why did you get such bad reviews online?' He shrugged, and without disrespecting any previous customer, told me what he thought. Being in a customer oriented line myself, I know that everyone will not always be happy, but we try to do our best always. I told him, that I do consider reviews, and appreciate their points of view, but am capable of deciding on my own. I decided this was the place. He showed me a pallet of St. Augustine; ; asked me to inspect the grass to see if it was ok;. He worked with my schedule to deliver it; and did so. That was June; It's August now; my grass is doing great, and I would return there with no hesitation for any landscaping products they provide.
Price Range: $300 - $500
Recommended: Yes
Level 1
Tuesday, October 18, 2011
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Great Experience
Great place to get your grass, stone and they even sell firewood. Really friendly people that seem to care that your grass is the best possible. I would never go anywhere else
Price Range: $200 - $300
Recommended: Yes
Level 1
Tuesday, July 26, 2011
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Great Customer Service Great Product
I have used this place many times, and it doesn't matter if you need 1 piece or a whole truck load, you get the same friendly customer service. They go out of their way to be sure you know everything you need to have a great lawn. I recommend them to everyone I know. These people are first class!!

VNT - happy in Hurst
Price Range: $100 - $200
Recommended: Yes
Level 1
Thursday, July 7, 2011
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Great Customer Service
Recently needed 15 pallets on a short notice. Jeff and his staff scrambled to meet my delivery requirements...at no extra
cost. The grass was the best I have ever used.
Price Range: $100 - $200
Recommended: Yes
Dab

Dab

Monday, August 17, 2009
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BEWARE -- Go Else Where!!
I bought 2 pallets of rock and was told they were both 3x6, note that the pallets were not beside each other. When they stone was delivered, it was obvious that one pallet was 3x6, while the other pallet is at least 4x6 (the stones range from 3.5 to 4.5" -- avg is 4") -- I called and Ross (he was very, very nice) said the owner would call me back. The owner was extremely hostile and condescending -- he asked me if he should fire Ross b/c Ross caused the problem -- I told him that Ross didn't cause the problem, he himself did b/c he was rude and not helpful...nothing like a 15 minute conversation with someone who can't take personal responsibility -- I will never do business with this company again. Jeff has himself to thank.

Read more at national.citysearch.com
Pros: None
Cons: Rude, Condescending, Hostile,
Recommended: Yes
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Business Details on Fort Worth Grass And Stone

BRANDS
Zoysia

PRODUCTS
Flagstone, Flagstone

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Phone Numbers:
Primary Phone: (817) 232-0002