Purchase of St. Augustine: Hapy Camper in Denton
I researched my sod needs; am an accomplished gardener, but always ready to learn something new. Needed a couple pallets of St. Augustine. After searching around online for suppliers, I purchased a pallet from a large chain. It was fine; service ok; quality ok. When I needed more, I found the price had changed...so I went in to FW Grass and Stone. The staff was friendly; asked what I needed, gave me brochures, and discussed types of grass and its optimum requirements. The mgr./owner, Jeff, came in during this chat, and suggested some things. He wasn't suave, he was down to earth. I listened., and gave my opinion of what I felt I needed. He provided more info; matter of fact; direct; but totally good humor. I asked him... " Why did you get such bad reviews online?' He shrugged, and without disrespecting any previous customer, told me what he thought. Being in a customer oriented line myself, I know that everyone will not always be happy, but we try to do our best always. I told him, that I do consider reviews, and appreciate their points of view, but am capable of deciding on my own. I decided this was the place. He showed me a pallet of St. Augustine; ; asked me to inspect the grass to see if it was ok;. He worked with my schedule to deliver it; and did so. That was June; It's August now; my grass is doing great, and I would return there with no hesitation for any landscaping products they provide.