I have been Geico for a few years now, and I have yet to have any problems. The staff is always very helpful and willing to answer any questions I should have.

The insurance so far has been fine, but the customer service reps. are hardly anything to be proud of. In emails they can hardly speak english, type in all capital letters and use words such as u r and so on. It is quite annoying and unprofessional. How can you get anything done if you can't understand anything they are talking about?

I would like to say that I moved to Texas from Massachusetts just so I can get GEICO insurance. The rates up north are killer. Geico has reasonable rates with a no hassle customer service outfit. Thanks GEICO!

Asked for a quote from them. Gave them all my information and received a quote much lower than my insurance and the lady I spoke with said I needed to cancel my insurance 30 days in advance which I did. After I faxed a cancellation letter to my insurance company and phoned them back, I got another lady instead of the one I originally had, and she said well whoever quoted me my quote didn't put in correct information and my new quote was 200.00 more than what I had been currently paying. Had to rush around and find new car insurance. Would not recomment Geiko to anyone.

PROS: None
CONS: Right Hand doesn't know what the Left Hand is doing

Me and my boyfriend both use Geico. We both love the fact that you can pay online. Geico also offers excellent cheap rates. I haven't had to submit a claim so I am not sure how they rate in that area.