Customer Service ... yea, right!
We purchased approximately $250 worth of beef and chicken from this company. Upon purchase, we were told that if we were not satisfied with any of the meat purchased, we would be able to exchange it for another product of the same kind.
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After numerous (6) phone calls to the representative that sold us the chicken and asking to exchange it (with promises that he would be by each evening), we have yet to see him follow through on the company promise of "satisfaction". Two calls have even been placed to the corporate office with no return phone call. Clearly customer satisfaction, or the hope of a return customer are not a priority for this company. Needless to say ... we will NEVER recommend them to anyone nor would we purchase any additional product from them.
Id stay clear of this company if you are looking for a quality product or customer satisfaction. There are far too many other meat companies willing to make good on their promises to bother with this one.