Very unreliable-- I wanted some flooring work done. I called
Very unreliable-- I wanted some flooring work done. I called and told the nature of my job and the rep told me that she will call me with appointment once she finds somebody to handle the job. She called me and gave me an appointment (three days after) and I asked a few hours off my job. THEN the problem started. She called me the next day and says she doesn't have a person to come at the appointment time. I asked 'why did you give me an appointment?' She said she can't do anything about it. She asked me if I can give her another suitable time/date. I said ok and I gave her another date/time. After puting me on hold for a few minutes ( I thought she was talking to the people as to their suitable time) she came back and gave me a new appointment. I had to ask for another few hours excuse from my work because nobody will be at home at that time. Again, she called me the next day and says she doesn't have a person at that time. Yes, this looks like a joke but it is real. What is an appointment all about? Do they think that people just wait for them to come anytime they want? Just like they are working making a living others also have duties and responsibilites. It is pathetic to give an appointment, not once but twice, and not honor it. Not for a business! This is the first time I tried them. I am very disappointed. I hope this is an isolated incident but if it is a usual business practice they will eventually vanish. Anyway, BUYER BEWARE!!!
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