I have used this service for two years. They are efficient, punctual and very experienced. I have not come up with a project yet that they cannot handle. Most of the contractors are older and very experienced. The service is cost ...

Very unreliable-- I wanted some flooring work done. I called and told the nature of my job and the rep told me that she will call me with appointment once she finds somebody to handle the job. She called me and gave me an appointment (three days after) and I asked a few hours off my job. THEN the problem started. She called me the next day and says she doesn't have a person to come at the appointment time. I asked 'why did you give me an appointment?' She said she can't do anything about it. She asked me if I can give her another suitable time/date. I said ok and I gave her another date/time. After puting me on hold for a few minutes ( I thought she was talking to the people as to their suitable time) she came back and gave me a new appointment. I had to ask for another few hours excuse from my work because nobody will be at home at that time. Again, she called me the next day and says she doesn't have a person at that time. Yes, this looks like a joke but it is real. What is an appointment all about? Do they think that people just wait for them to come anytime they want? Just like they are working making a living others also have duties and responsibilites. It is pathetic to give an appointment, not once but twice, and not honor it. Not for a business! This is the first time I tried them. I am very disappointed. I hope this is an isolated incident but if it is a usual business practice they will eventually vanish. Anyway, BUYER BEWARE!!!

The gentlemen who came out to my home to do some work only wanted to half do it. I asked him to put a trim around my microwave and told him that I have the paint for it so it doesn't need to be purchased and then up charged me $50 to paint. Then I had him cut part of baseboard in laundry room to fit a fridge and got out the paint to fix where he cut and said that was not included in the job. why would someone want you to cut and not paint it and make it look right. He said he thought I was going to do it. Why would I call someone out to do a half job and pay for it. No I want it done right. He was very rude and got very loud with me. I had to ask him to lower his tone with me. I feel like because I am a young woman that he thinks he can get over on me. I am not going to allow that to happen. I am paying for a service to be completed and I expect it to be done properly and neatly. Good luck calling this service or just ask for anyone except for Ken. He didn't even bring tools for the job that I explained to the operator that I needed done. Also make sure you have all supplies needed otherwise after you agree to everything and ready to begin the work and they need to pick up supplies they will go to the store and get it take it to the counter then they will call you to pay over the phone by credit card. Not very professional.......The gentleman that came to my home does his own side work. I learned my lesson for using a company that uses contractors, next time I will be sure to ask if they are employees of the company.