nice decor. other than that will not be returning.
A friend flew in town to see me so, and had never been to Dallas. I wanted to treat her to a really nice hotel so I chose Hotel ZaZa. I had heard the hotel was very nice with a great bar and pool. We walked in, it is very eclectic and cool, walked up to the front desk. Not greeted with a smile from the brunnette standing there. First mistake. The room was very nice and hip looking. The pool is SMALL. Way too small for my taste. We were sitting in our chairs with our backs litterally in the bar area. The room service menu is VERY small as well. Stayed there on a wednesday night and the bar was completely empty. W asked the hotel to take us to a mexican restaurant near by and the driver was seriously the worst driver in Dallas. Called a cab for the ride back.There is an iron but no ironing board. You have to call room service to have them bring it up. Didn't even bother. AT 7am I was woken up by people walking upstairs and moving things around. At 9:45, I finally went downstairs to a manager to tell them I can hear everything coming from upstairs. The walls are super thin. She said sorry and she would figure out what's going on. The moving from upstairs did stop, so I guess housecleaning starts VERY early. The manager never called to ask if everything was okay. I checked out that afternoon, (after paying my 18.00 valet for parking overnight!!!) and will not be staying there ever again. I will go to the bar on a weekend when it's busy but as for staying at the hotel again, it does not live up to it's hype. I give it 3 stars.
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