Karen Robbins and her very capable staff provided professional, timely and compassionate service to me and my daughter during a very difficult divorce.
I came to know Ms. Robbins over SIX years ago. I was working as an administrator in a private school and Ms. Robbins was representing one of the student's parents in a divorce and custody suit. Her professionalism, organization and compassion for all parties, adults and children, made such a positive impression on me that when I found myself in the sad situation of needing a divorce, I sought her out to help me navigate the confusing and emotional waters of dissolving my marriage.
Ms Robbins and her staff were very clear and professional at all times. I NEVER had any surprises or felt uniformed by her or her staff. My questions and concerns were always answered in a highly responsive and thoughtful manner. Throughout the entire process Ms. Robbins counseled me on choices and tradeoffs. Always with the intention of what was best for me and my daughter.
I have read the previous review and the only way I can see someone having such a negative experience is that he must not have put much effort into his own proceedings.
Divorce is hard work - what you put into it is what you are gonna get.
Remember, we the divorced are only going through this once (or twice, etc) and it is very personal. Karen Robbins has been effectively providing these services for years; she is professional, capable, calm, and very smart. If you need her services, hire her- you will be glad you did.